Automobile · Auto Repair
Firestone Complete Auto Care
3507 Washtenaw Ave, Ann Arbor, Michigan, 48104
Google Maps
Updated: 19 May 2026
Authenticity Score: 79/100
About
Firestone in Arborland is a busy shop with a very polarized reputation. Many customers appreciate the quick service and friendly staff, especially for tire and routine maintenance. However, there are significant complaints about pricing, upselling, and inconsistent diagnostic accuracy. It's a convenient option, but one where you should be cautious.
Our Review Process
20
Most Relevant
17
Newest
20
Highest rating
20
Lowest rating
We analyze 77 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
70/100
Transparency
65/100
Pro Tip
They are great for tires and routine maintenance; be wary of complex diagnostic recommendations.
Tire specialists
Routine maintenance
Pros & Cons
✓ What Works Well
- Quick service
- Friendly staff
- Convenient location
✗ Areas to Improve
- High pricing
- Reports of upselling
- Inconsistent diagnostic accuracy
Frequently Asked Questions
- Do they do tire work?
- Are they honest?
- How long for an oil change?
User Feedback
Fast and friendly
Mixed experiences
Can be pricey
Quick Info
- Category Automobile
- Neighborhood Arborland
- City Ann Arbor
- State Michigan
- Postcode 48104
- Country United States
More Automobile
