Firestone Complete Auto Care
32525 Gratiot Ave, Roseville, Michigan, 48066
Firestone Complete Auto Care in Roseville has a highly polarized reputation. While some customers have had excellent experiences, particularly with specific staff members like Brian, many others report significant issues with communication, long wait times, and perceived dishonesty. The shop is often criticized for its service speed and the quality of its repairs. It seems to be a location where the experience can be very hit-or-miss, and many customers recommend looking elsewhere for more consistent service.
We analyze 76 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion if you feel the repair quote is too high or unnecessary.
✓ What Works Well
- Some staff members are very helpful
- Convenient location
- Good for basic tire services
✗ Areas to Improve
- Long wait times
- Poor communication
- Reports of dishonest practices
- Are their repair quotes accurate?
- Do they honor warranties?
- How long does an oil change take?
Brian is the only person worth anything there.
They tried to upsell me on unnecessary work.
Service was incredibly slow.
- Category Automobile
- Neighborhood Roseville
- City Roseville
- State Michigan
- Postcode 48066
- Country United States
