Firestone Complete Auto Care
Automobile · Tire and Auto Repair

Firestone Complete Auto Care

18014 Redmond Way, Redmond, Washington, 98052

Google Maps Updated: 19 May 2026
Authenticity Score: 70/100
About

Firestone in Redmond has a split reputation. Many customers find the staff friendly, honest, and efficient, especially for tire repairs and alignments. However, a significant number of negative reviews point to poor quality control, missed inspections, and aggressive upselling. It seems to be a shop where you need to be vigilant about the work performed.

Our Review Process
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We analyze 74 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 62/100
Transparency 55/100
Pro Tip

Always double-check your fluid caps and lug nuts after any service at this location.

Lifetime alignment available
Tire specialists
Pros & Cons

✓ What Works Well

  • Friendly and helpful staff
  • Quick tire repair services
  • Fair pricing on tires

✗ Areas to Improve

  • Poor quality control on basic services
  • Inconsistent communication
  • Reports of missed safety issues
Frequently Asked Questions
  • Do they offer lifetime alignments?
  • Are they honest about brake repairs?
  • Can I book online?
User Feedback

Great for tires, but check their work.

Staff is friendly, but the service is hit-or-miss.

They saved my vacation with a quick tire fix.