Luke's Automotive Redmond
15145 NE 90th St, Suite 3560, Redmond, Washington, 98052
OTTO European Repair (formerly Luke's) is highly praised for its honesty, transparency, and technical expertise. Customers appreciate the clear communication, fair pricing, and the team's commitment to building long-term relationships. While the transition from the old management caused some initial confusion, the new owner, Will, has been commended for his professionalism and dedication to customer service. It's a top-tier shop for European car owners in the Redmond area.
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They are very thorough with diagnostics; expect a detailed report with photos.
✓ What Works Well
- Honest and transparent communication
- Deep expertise in European cars
- Fair and competitive pricing
✗ Areas to Improve
- Some initial confusion during management transition
- Wait times can be long
- Occasional communication lapses
- Do you work on non-European cars?
- Can you provide a free estimate?
- Do you offer a warranty on repairs?
Honest, professional, and great service.
Saved me thousands compared to the dealer.
The new management is very responsive.
- Category Automobile
- Neighborhood Redmond
- City Redmond
- State Washington
- Postcode 98052
- Country United States
