Firestone of Westmont
24 E 63rd St, Westmont, Illinois, 60559
This Firestone location has a mixed reputation. Many customers praise the staff, particularly Lloyd and Rich, for their honesty, friendliness, and willingness to go above and beyond. However, there are significant complaints about poor customer service, long wait times, and occasional issues with mechanical work quality. It seems to be a shop where the experience can vary greatly depending on the staff member you deal with.
We analyze 74 public reviews for Firestone of Westmont using our data models and filter out spam to highlight only authentic feedback.
Ask for Lloyd or Rich for the best service experience.
✓ What Works Well
- Friendly and helpful staff
- Good availability for emergencies
- Transparent pricing
✗ Areas to Improve
- Inconsistent customer service
- Long wait times
- Reports of poor mechanical work
- Do they offer tire road warranties?
- Can I book online?
- Are they honest about repairs?
Lloyd is a standout.
Some customers feel the service is slow.
They are good with emergency tire repairs.
- Category Automobile
- Neighborhood Westmont
- City Westmont
- State Illinois
- Postcode 60559
- Country United States
