Fitzgerald Chevrolet Hagerstown
101 S Edgewood Dr, Hagerstown, Maryland, 21740
Fitzgerald Chevrolet in Hagerstown has a very mixed reputation. Many customers have had excellent, hassle-free buying experiences, praising specific sales staff for their professionalism. However, the service department is a major point of contention, with numerous reports of poor communication, incompetence, and lack of accountability. It seems to be a dealership where the sales experience is often much better than the service experience.
We analyze 75 public reviews for Fitzgerald Chevrolet Hagerstown using our data models and filter out spam to highlight only authentic feedback.
Document all interactions and take photos of your vehicle before service.
✓ What Works Well
- Hassle-free buying experience
- Professional sales staff
- Good vehicle selection
✗ Areas to Improve
- Poor service department communication
- Incompetent repairs
- Lack of accountability
- Is the service department reliable?
- Are they transparent with pricing?
- Do they honor warranties?
Great sales experience.
Service department is a nightmare.
Professional and helpful staff.
- Category Automobile
- City Hagerstown
- State Maryland
- Postcode 21740
- Country United States
