Fitzgerald Chrysler Dodge Jeep RAM Hagerstown
171 S Edgewood Dr, Hagerstown, Maryland, 21740
Similar to their Chevrolet counterpart, Fitzgerald Chrysler Dodge Jeep RAM in Hagerstown receives mixed reviews. While many customers enjoy a smooth and friendly sales process, the service department is frequently criticized for long wait times, poor communication, and questionable repair quality. It is a dealership where the sales team often shines, but the service department struggles to meet customer expectations.
We analyze 79 public reviews for Fitzgerald Chrysler Dodge Jeep RAM Hagerstown using our data models and filter out spam to highlight only authentic feedback.
Be prepared for potential service delays and keep all documentation.
✓ What Works Well
- Friendly and helpful sales staff
- Smooth buying process
- Good vehicle selection
✗ Areas to Improve
- Poor service department communication
- Long wait times
- Inconsistent repair quality
- Is the service department reliable?
- Are they transparent with pricing?
- Do they honor warranties?
Great sales experience.
Service department is a nightmare.
Professional and helpful staff.
- Category Automobile
- City Hagerstown
- State Maryland
- Postcode 21740
- Country United States
