Automobile · Car Dealership
Five Star Subaru Service
2651 William D Tate Ave, Grapevine, Texas, 76051
Google Maps
Updated: 19 May 2026
Authenticity Score: 65/100
About
This dealership has a very mixed reputation. While many customers praise the sales staff for being professional and helpful, there are also many reports of poor communication, rude staff, and issues with service and repairs. It seems like a place where you might get a good deal, but you need to be very careful and do your research.
Our Review Process
20
Most Relevant
14
Newest
20
Highest rating
16
Lowest rating
We analyze 70 public reviews for Five Star Subaru Service using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
55/100
Transparency
45/100
Pro Tip
Always get everything in writing and verify all charges before signing.
Large Inventory
Service Center
Pros & Cons
✓ What Works Well
- Professional sales staff
- Smooth buying process
- Good selection
✗ Areas to Improve
- Poor communication
- Rude staff
- Inconsistent service
Frequently Asked Questions
- Are there hidden fees?
- Why is the price different?
- Do you have this car in stock?
User Feedback
Great buying experience.
They added hidden fees.
Staff ignored me.
Quick Info
- Category Automobile
- City Grapevine
- State Texas
- Postcode 76051
- Country United States
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