Freeway Insurance
Financial Services · Auto Insurance

Freeway Insurance

1912 NE 28th St, Ste 102, Fort Worth, Texas, 76106

Google Maps Updated: 14 May 2026
Authenticity Score: 73/100
About

Freeway Insurance in Fort Worth has a very mixed reputation. Many customers appreciate the helpfulness of agents like Chris, Monica, and Cecilia, noting quick and professional service. However, there are significant complaints regarding billing transparency, hidden fees, and occasional unprofessionalism. It is a popular choice for budget-conscious drivers, but it is important to be vigilant about policy details.

Our Review Process
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Highest rating
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We analyze 78 public reviews for Freeway Insurance using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 71/100
Staff Helpfulness 75/100
Pro Tip

Read all documents carefully and ask about all potential fees before signing.

Budget-friendly
Fast service
Pros & Cons

✓ What Works Well

  • Competitive rates
  • Helpful agents
  • Quick service

✗ Areas to Improve

  • Billing transparency issues
  • Hidden fees
  • Inconsistent service
Frequently Asked Questions
  • Are the rates really low?
  • Is the staff helpful?
User Feedback

Chris and Monica are highly recommended

Good for budget-conscious customers

Some reports of billing confusion