Samantha Kay's Beauty Supply
7410 N Beach St, Fort Worth, Texas, 76137
Samantha Kay's Beauty Supply has a very mixed reputation. Many customers appreciate that it is a black-owned business with a good selection of products for African American hair. However, there are frequent and serious complaints about customer service, with many reviewers feeling followed, judged, or treated rudely. While some find the staff helpful and professional, others feel the atmosphere is unwelcoming and the pricing is inconsistent. It is a place where experiences vary significantly.
We analyze 75 public reviews for Samantha Kay's Beauty Supply using our data models and filter out spam to highlight only authentic feedback.
Check your receipt before leaving the store to ensure you understand all charges, as some customers have reported unexpected fees.
✓ What Works Well
- Good selection of products for textured hair
- Black-owned business
- Some staff are very helpful
✗ Areas to Improve
- Frequent reports of poor customer service
- Customers feel followed or profiled
- Inconsistent pricing and return policies
- Is it black-owned?
- Do they have a good selection of wigs?
- Why are there extra fees?
Great selection, but the service is hit or miss.
I felt followed around the store.
Some staff are very knowledgeable and kind.
- Category Retail & Malls
- City Fort Worth
- State Texas
- Postcode 76137
- Country United States
