Girard Toyota
543 Colman St, New London, Connecticut, 06320
Girard Toyota has a very mixed reputation. While some customers have had great experiences with specific sales staff, many others report significant issues with communication, transparency, and service quality. Complaints about hidden fees, poor diagnostic work, and rude management are common. It's a dealership where you need to be very careful and do your homework before signing anything.
We analyze 75 public reviews for Girard Toyota using our data models and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Some friendly and helpful sales staff
- Nice facility
- Good selection of vehicles
✗ Areas to Improve
- Poor communication and transparency
- Issues with service quality and diagnostics
- Reports of rude management
- What is the out-the-door price?
- Why was my service delayed?
- Can I get a refund on my deposit?
Be very careful with the paperwork here.
Service department can be hit or miss.
Some staff are great, but management is lacking.
- Category Automobile
- City New London
- State Connecticut
- Postcode 06320
- Country United States
