Whaling City Mazda
567 Colman St, New London, Connecticut, 06320
Whaling City Mazda generally receives positive feedback for its sales team, with many customers praising the friendly and low-pressure environment. However, there are notable complaints regarding communication, transparency with fees, and service department issues. While many have a great experience, others feel misled or frustrated by the process, suggesting a need for more consistency.
We analyze 79 public reviews for Whaling City Mazda using our data models and filter out spam to highlight only authentic feedback.
Always ask for a detailed breakdown of all fees before signing any paperwork.
✓ What Works Well
- Friendly and low-pressure sales team
- Good selection of vehicles
- Professional and helpful staff
✗ Areas to Improve
- Inconsistent communication
- Issues with transparency and fees
- Service department can be slow
- What is the out-the-door price?
- Is this vehicle available?
- Can you help with financing?
Sales team is great, but watch out for hidden fees.
Great experience overall, but communication could be better.
Some staff are very helpful, others are hard to reach.
- Category Automobile
- City New London
- State Connecticut
- Postcode 06320
- Country United States
