Retail & Malls · Thrift Store

Goodwill Store & Donation Center

455 Main St NW, Bourbonnais, Illinois, 60914

Google Maps Updated: 20 May 2026
Authenticity Score: 72/100
About

This Goodwill is a polarizing spot. Many shoppers love the organization and the variety of items, but there is a lot of anger over recent policy changes, specifically the removal of color-tag sales and senior/military discounts. Prices are also a major point of contention, with many feeling that they are too high for donated goods. While some still find treasures, the overall sentiment is that the store has lost its way.

Our Review Process
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Newest
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Highest rating
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Lowest rating

We analyze 75 public reviews for Goodwill Store & Donation Center using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 70/100
Crowd Management 65/100
Pro Tip

Check the perks program for discounts, but don't expect the same deals as before.

Clothing
Household Items
Pros & Cons

✓ What Works Well

  • Well-organized and clean
  • Good variety of items
  • Friendly staff (sometimes)

✗ Areas to Improve

  • High prices
  • Removal of discounts
  • Poor management
Frequently Asked Questions
  • Do they have senior discounts?
  • Why are the prices so high?
  • Is it a good place to shop?
User Feedback

Used to be great, now it's too expensive.

Staff is usually nice, but the store can be cluttered.

Hit or miss on what you find.