Phillips RV
1400 Locke Dr, Bourbonnais, Illinois, 60914
This dealership is generally well-liked for its sales team, with many customers praising the helpful and knowledgeable staff. People feel like they are treated well and that the buying process is straightforward. However, the service department has some significant complaints about long wait times and unresolved issues. It's a place where you'll likely have a great sales experience, but be prepared for potential service delays.
We analyze 74 public reviews for Phillips RV using our data models and filter out spam to highlight only authentic feedback.
The sales team is highly rated, but be sure to get a clear timeline and estimate for any service work.
✓ What Works Well
- Helpful and knowledgeable sales staff
- Straightforward buying process
- Good inventory
✗ Areas to Improve
- Long wait times for service
- Unresolved repair issues
- Poor communication from service
- Do they offer RV rentals?
- Is the service department reliable?
- How is the post-purchase support?
Great place to buy an RV.
Sales team is top-notch.
Service department needs improvement.
- Category Automobile
- City Bourbonnais
- State Illinois
- Postcode 60914
- Country United States
