Retail & Malls · Thrift Store

Goodwill Store

3679 Ridge Rd, Lansing, Illinois, 60438

Google Maps Updated: 20 May 2026
Authenticity Score: 72/100
About

This Goodwill location is a polarizing spot. Many shoppers appreciate the organization and cleanliness, finding great deals on specific items. However, a significant number of customers are unhappy with rising prices, describing them as overpriced for donated goods. Reports of rude staff and poor donation experiences are also common, making it a hit-or-miss destination for local thrifters.

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We analyze 72 public reviews for Goodwill Store using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 78/100
Crowd Management 60/100
Pro Tip

Visit on Saturdays for the 50% off tag sales to get the best value.

High inventory
Frequent sales
Pros & Cons

✓ What Works Well

  • Clean and organized store layout
  • Good variety of items
  • Helpful staff on occasion

✗ Areas to Improve

  • Prices are perceived as too high
  • Reports of rude or unprofessional staff
  • Difficult donation drop-off experience
Frequently Asked Questions
  • Are there daily sales?
  • Do you accept furniture donations?
  • Why are prices so high?
User Feedback

Great for electronics and books

Pricing feels inconsistent

Staff attitude needs improvement