Goodwill Store
3270 29th St SE, Kentwood, Michigan, 49512
This Goodwill location is a mixed bag for local shoppers. While many enjoy the thrill of the hunt and find great deals, others are frustrated by rising prices and inconsistent customer service. The store is generally clean, but long checkout lines and strict return policies are common pain points. Some staff members are highlighted as exceptional, while others are described as rude.
We analyze 73 public reviews for Goodwill Store using our data models and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Good variety of items
- Clean store layout
- Some very friendly staff
✗ Areas to Improve
- High prices on used goods
- Strict and confusing return policy
- Long wait times at checkout
- What is the return policy?
- Are fitting rooms open?
- Do you have a rewards program?
Prices are getting a bit too high for a thrift store.
The staff can be hit or miss.
Great place to find unique treasures.
- Category Retail & Malls
- Neighborhood Kentwood
- City Kentwood
- State Michigan
- Postcode 49512
- Country United States
