Health & Medical · Pharmacy
Walgreens
6020 Kalamazoo Ave SE, Kentwood, Michigan, 49508
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Updated: 20 May 2026
Authenticity Score: 70/100
About
This pharmacy is a major source of frustration for many customers. Complaints about long wait times, rude staff, and poor communication are frequent. While some customers have had positive experiences, the overall sentiment is very negative, with many people choosing to take their business elsewhere.
Our Review Process
20
Most Relevant
8
Newest
20
Highest rating
20
Lowest rating
We analyze 68 public reviews for Walgreens using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Medical Expertise
40/100
Admin Efficiency
20/100
Pro Tip
The pharmacy is often understaffed, so expect long waits.
24/7 Availability
Poor Service
Pros & Cons
✓ What Works Well
- 24/7 availability
- Helpful retail staff
- Good selection
✗ Areas to Improve
- Long wait times
- Rude pharmacy staff
- Poor communication
Frequently Asked Questions
- Why is the pharmacy so slow?
- Are they out of stock again?
- Is the staff helpful?
User Feedback
The worst pharmacy experience.
Staff is rude and unprofessional.
Not a good spot for reliable medication access.
Quick Info
- Category Health & Medical
- Neighborhood Kentwood
- City Kentwood
- State Michigan
- Postcode 49508
- Country United States
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