Automobile · Tire & Auto Service

Goodyear Auto Service

1400 Gervais St, Suite 2, Columbia, South Carolina, 29201

Google Maps Updated: 18 May 2026
Authenticity Score: 72/100
About

Goodyear Auto Service on Gervais is a convenient downtown spot that gets mixed reviews. Many customers appreciate the friendly staff and quick service for simple tire needs. However, there's a recurring theme of long wait times, even with appointments, and some customers feel the service quality has declined. It's a busy location that seems to struggle with balancing high volume with consistent, high-quality care. It's a solid choice for a quick tire fix, but maybe not for complex repairs.

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We analyze 73 public reviews for Goodyear Auto Service using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 65/100
Transparency 60/100
Pro Tip

If you have a tight schedule, try to drop your car off early in the morning, but be prepared for it to take all day.

Downtown location
Walk-ins accepted
Pros & Cons

✓ What Works Well

  • Convenient downtown location
  • Friendly front-desk staff
  • Good for quick tire fixes

✗ Areas to Improve

  • Long wait times, even with appointments
  • Inconsistent service quality
  • Reports of poor management communication
Frequently Asked Questions
  • Do they take walk-ins?
  • How long for an oil change?
  • Are they open on weekends?
User Feedback

Great for a quick tire patch.

Appointments don't always guarantee a quick turnaround.

Hit-or-miss depending on the day.