Goodyear Auto Service
608 E Washington Ave, Madison, Wisconsin, 53703
Goodyear Auto Service on E Washington Ave has a very mixed reputation. While some customers appreciate the quick service and helpful staff, many others report significant issues with communication, upselling, and poor quality of work. There are several complaints about vehicles being returned in worse condition than when they were dropped off, and a lack of accountability from management.
We analyze 76 public reviews for Goodyear Auto Service using our data models and filter out spam to highlight only authentic feedback.
Call to confirm your appointment rather than relying on the online booking system.
✓ What Works Well
- Convenient location
- Some staff are very helpful
- Fast turnaround for some repairs
✗ Areas to Improve
- Poor communication and customer service
- Frequent reports of upselling
- Inconsistent quality of work
- Why was my car not ready when promised?
- Are your online appointments guaranteed?
- Why was I charged for services I didn't authorize?
They scratched my rims and wouldn't admit it.
The online booking system is useless.
They saved me money by being honest about what I didn't need.
- Category Automobile
- Neighborhood Downtown Madison
- City Madison
- State Wisconsin
- Postcode 53703
- Country United States
