Automobile · Custom Auto Repair

Gorilla Automotive

521 Cayuga Ave, Suite 1, Watertown, New York, 13601

Google Maps Updated: 19 May 2026
Authenticity Score: 95/100
About

This shop is a local favorite for honest, family-run service. Customers consistently rave about the owners, Pat and Jacqueline, who are praised for their transparency, fair pricing, and genuine care. They are known for handling complex electrical issues and custom work that other shops refuse. It is widely considered the go-to spot in Watertown for reliable, no-nonsense mechanical help.

Our Review Process
20
Most Relevant
18
Newest
20
Highest rating
19
Lowest rating

We analyze 77 public reviews for Gorilla Automotive using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 98/100
Transparency 99/100
Pro Tip

They are often busy, so call ahead to book your slot; it is worth the wait.

Family-owned
Specialized diagnostics
Pros & Cons

✓ What Works Well

  • Extremely honest and transparent
  • Great for custom work and electrical issues
  • Family-owned and welcoming

✗ Areas to Improve

  • Limited capacity for some custom projects
  • Small shop can get busy
Frequently Asked Questions
  • Do they handle custom suspension work?
  • Are they better than the dealership?
  • Can they fix electrical gremlins?
User Feedback

Spot on service

Best mechanic in the North Country

They treat you like family