Food & Beverage · Steak and Cheese Subs
Great Steak
11800 W Broad St, # 2116, Richmond, Virginia, 23233
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Updated: 18 May 2026
Authenticity Score: 70/100
About
Great Steak in the Short Pump Mall is a convenient spot for a quick bite, but reviews are mixed. Some enjoy the cheesesteaks and smoothies, while others complain about cleanliness, soggy fries, and inconsistent service. It is best viewed as a quick mall-fare option rather than a destination restaurant.
Our Review Process
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Most Relevant
17
Newest
20
Highest rating
20
Lowest rating
We analyze 77 public reviews for Great Steak using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
60/100
Value for Money
55/100
Pro Tip
Stick to the cheesesteaks and smoothies; avoid the fries if you want something crispy.
Location: Mall
Cuisine: American
Pros & Cons
✓ What Works Well
- Convenient location
- Good smoothies
- Quick service
✗ Areas to Improve
- Cleanliness issues
- Soggy fries
- Inconsistent portion sizes
Frequently Asked Questions
- Is it worth the price?
- Are the fries fresh?
- Is it good for a quick lunch?
User Feedback
Average mall food
Hit or miss
Convenient but pricey
Quick Info
- Category Food & Beverage
- Neighborhood Short Pump
- City Richmond
- State Virginia
- Postcode 23233
- Country United States
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