Greater Lakes Mental Healthcare
9330 59th Ave SW, Lakewood, Washington, 98499
This facility has very polarized reviews. Some patients find the staff kind and helpful, while many others report significant issues with communication, scheduling, and administrative incompetence. It seems to be a place where the quality of care is highly dependent on the specific therapist, but the overall management and front-office experience are major pain points.
We analyze 76 public reviews for Greater Lakes Mental Healthcare using our data models and filter out spam to highlight only authentic feedback.
If you have a good therapist, try to maintain that relationship, as scheduling and admin can be difficult.
✓ What Works Well
- Some kind therapists
- Helpful outreach teams
✗ Areas to Improve
- Poor communication
- Scheduling errors
- Unprofessional front desk
- How do I schedule?
- Why was my appointment canceled?
- Do you take my insurance?
Hit or miss care
Admin is a nightmare
Need better management
- Category Health & Medical
- City Lakewood
- State Washington
- Postcode 98499
- Country United States
