Greater Scranton YMCA
706 North Blakely Street, Dunmore, Pennsylvania, 18512
The Greater Scranton YMCA is a popular facility with modern equipment and a great pool, but it faces significant criticism regarding customer service and management. Many members feel the pricing is high and the communication regarding closures or policy changes is poor. While some families love the childcare and programs, others feel the environment is unwelcoming and poorly managed, leading to a mixed overall experience.
We analyze 75 public reviews for Greater Scranton YMCA using our data models and filter out spam to highlight only authentic feedback.
If you have issues with membership, try to speak directly to a manager rather than the front desk staff.
✓ What Works Well
- Modern gym equipment
- Beautiful pool facilities
- Good childcare programs
✗ Areas to Improve
- Poor communication on closures
- High membership fees
- Reports of rude front desk staff
- Why is the pool closed so often?
- How do I cancel my membership?
- Are the basketball courts open?
Great facility, but management needs work
Overpriced for the level of service
Staff can be very dismissive
- Category Other
- City Dunmore
- State Pennsylvania
- Postcode 18512
- Country United States
