Tom Hesser Nissan Service
900 Harry P O'Neill Hwy, Dunmore, Pennsylvania, 18512
This dealership service center is widely praised for its friendly and helpful staff, particularly the service advisors. Customers appreciate the thoroughness of their inspections and the willingness to help even with non-Nissan vehicles. While most experiences are positive and efficient, a few customers have noted concerns regarding wait times and unexpected price jumps. Overall, it is considered a solid, professional spot for routine maintenance and repairs.
We analyze 71 public reviews for Tom Hesser Nissan Service using our data models and filter out spam to highlight only authentic feedback.
Always confirm the exact scope of work and final price before approving additional services during your visit.
✓ What Works Well
- Friendly and accommodating service advisors
- Thorough vehicle inspections
- Willingness to service non-Nissan brands
✗ Areas to Improve
- Occasional long wait times
- Potential for price discrepancies
- Some confusion over included services
- Do they service vehicles other than Nissans?
- Is an appointment necessary for an inspection?
- Why did my final bill differ from the quote?
Jon and Alex are absolute stars in the service department.
Great service, but make sure to clarify what is included in your maintenance plan.
Very accommodating, even when I didn't have an appointment.
- Category Automobile
- City Dunmore
- State Pennsylvania
- Postcode 18512
- Country United States
