Haertel Heating & Cooling
118 Washington Ave, Bay City, Michigan, 48708
Haertel Heating & Cooling is a highly trusted local business in Bay City. Customers consistently praise their technicians for being friendly, knowledgeable, and honest. They are often the first call for many residents, especially for furnace and AC repairs. While there are a few complaints about responsiveness or after-hours availability, the vast majority of feedback is very positive, highlighting their reliability and fair pricing.
We analyze 64 public reviews for Haertel Heating & Cooling using our data models and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Friendly and knowledgeable technicians
- Honest and customer-focused
- Reliable and fair pricing
✗ Areas to Improve
- Occasional delays in returning calls
- Limited after-hours availability for new customers
- Some reports of poor customer service from office staff
- Do they offer maintenance plans?
- Are they available for emergency repairs?
- Do they provide free estimates?
Josh is amazing, he explained everything clearly.
They are honest and don't try to upsell.
Great service, they got a tech out the same day.
- Category Home Services
- City Bay City
- State Michigan
- Postcode 48708
- Country United States
