Automobile · Auto Body and Collision
Hamel Bros Service Inc
157 Pawtucket Blvd, Lowell, Massachusetts, 01854
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Updated: 19 May 2026
Authenticity Score: 89/100
About
Hamel Bros is widely respected for its high-quality bodywork and excellent customer service. Most customers feel like their cars are returned in showroom condition. While there are a few negative reviews regarding paint quality and communication, the vast majority of feedback is glowing, with many long-term customers who wouldn't go anywhere else.
Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
16
Lowest rating
We analyze 71 public reviews for Hamel Bros Service Inc using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
90/100
Transparency
88/100
Pro Tip
They are very busy, so book your appointment well in advance.
Insurance Friendly
Loaner Cars
Pros & Cons
✓ What Works Well
- Excellent bodywork
- Friendly and helpful staff
- Great communication
✗ Areas to Improve
- Occasional paint quality issues
- Some reports of poor workmanship
- Busy shop
Frequently Asked Questions
- Do you work with insurance?
- Can you provide a loaner car?
- How long will the repair take?
User Feedback
Car looks brand new
Best shop in town
Very professional
Quick Info
- Category Automobile
- Neighborhood Lowell
- City Lowell
- State Massachusetts
- Postcode 01854
- Country United States
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