Automobile · Dealership Service Center

Harr CJDR Service and Parts

112 Gold Star Blvd, Worcester, Massachusetts, 01606

Google Maps Updated: 19 May 2026
Authenticity Score: 82/100
About

Harr CJDR is generally well-regarded for its professional service department, comfortable waiting area, and perks like complimentary lunch. Many customers appreciate the video updates from technicians. However, some report issues with long wait times, misdiagnosed problems, and occasional poor communication. It is a large dealership, so experiences can vary depending on the advisor.

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We analyze 63 public reviews for Harr CJDR Service and Parts using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 75/100
Transparency 70/100
Pro Tip

Ask for a video update if you aren't receiving one to stay informed about your vehicle's status.

Complimentary lunch
Video inspections
Pros & Cons

✓ What Works Well

  • Comfortable waiting area with perks
  • Video updates from technicians
  • Professional service advisors

✗ Areas to Improve

  • Long wait times for some services
  • Occasional misdiagnosis
  • Inconsistent communication
Frequently Asked Questions
  • Do they provide loaner cars?
  • Is the video update service standard?
  • How long does a typical service take?
User Feedback

Great service and nice lounge.

They fixed my issue quickly.

Communication could be better at times.