Health & Medical · Imaging Center

Heartland Imaging

7807 Shelbyville Rd, Louisville, Kentucky, 40222

Google Maps Updated: 19 May 2026
Authenticity Score: 84/100
About

Patients generally have a positive experience, praising the efficient, professional, and kind staff. Many appreciate the quick turnaround for results and the comfortable environment. However, there are some complaints about difficulty reaching the office by phone and occasional rudeness from specific staff members. Overall, it is a well-regarded facility for imaging services, with most patients feeling well-cared for.

Our Review Process
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Most Relevant
9
Newest
20
Highest rating
20
Lowest rating

We analyze 69 public reviews for Heartland Imaging using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 90/100
Admin Efficiency 75/100
Pro Tip

If you have trouble reaching them by phone, try using their online contact form or patient portal.

Pros & Cons

✓ What Works Well

  • Efficient and professional service
  • Kind and caring staff
  • Quick turnaround for results

✗ Areas to Improve

  • Difficulty reaching the office by phone
  • Occasional rudeness from front-desk staff
  • Tricky location to find
Frequently Asked Questions
  • How do I get my results?
  • Do you accept my insurance?
  • How long is the wait?
User Feedback

Fast and efficient imaging

Staff makes you feel comfortable

Great experience overall