HELP Plumbing, Heating, Cooling and Drains
6 N Commerce Park Dr, empty, Cincinnati, Ohio, 45215
This company is highly polarized. Many customers praise the professionalism, knowledge, and friendliness of the technicians, often noting that they go above and beyond. However, a significant number of customers report major issues with aggressive upselling, high pricing, and poor management communication. The company's reputation seems to have suffered after being bought out by a larger corporation.
We analyze 78 public reviews for HELP Plumbing, Heating, Cooling and Drains using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion for major system replacements and verify all pricing before agreeing to any work.
✓ What Works Well
- Professional and knowledgeable technicians
- Friendly and courteous staff
- Responsive to emergency calls
✗ Areas to Improve
- Aggressive upselling tactics
- High pricing
- Poor management communication
- Do you offer free estimates?
- Is the membership worth it?
- How do I handle a billing dispute?
Technicians are great, but the office is hard to deal with.
They tried to upsell me on a new unit I didn't need.
Great work, but the price was high.
- Category Home Services
- Neighborhood Lockland
- City Cincinnati
- State Ohio
- Postcode 45215
- Country United States
