Health & Medical · Emergency Care

Hendrick Emergency Care Center Plaza

5302 Buffalo Gap Rd, Abilene, Texas, 79606

Google Maps Updated: 19 May 2026
Authenticity Score: 78/100
About

This facility is generally praised for its speed and efficiency, with many patients appreciating the quick turnaround for lab work and minor emergencies. However, there is a segment of users who have had very negative experiences, citing rude staff, dismissive doctors, and billing issues. It seems to be a hit-or-miss experience depending on the specific provider and the time of day. It is a convenient option, but patients should be prepared for potential administrative hurdles.

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We analyze 77 public reviews for Hendrick Emergency Care Center Plaza using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 78/100
Admin Efficiency 60/100
Pro Tip

Check in online before you arrive to save time and ensure your paperwork is ready.

Online Check-in
In-house Lab Services
Pros & Cons

✓ What Works Well

  • Fast and efficient service
  • Clean and modern facility
  • Convenient location

✗ Areas to Improve

  • Inconsistent bedside manner
  • Billing and insurance transparency issues
  • Some reports of dismissive care
Frequently Asked Questions
  • How long is the wait time?
  • Do you accept my insurance?
  • Can I get lab work done here?
User Feedback

In and out in under an hour, very impressed.

The doctor was dismissive and didn't seem to care.

Great for quick tests, but be prepared for high bills.