Personal Care · Nail Salon

Hi-Shine Nails

246 Westfield Rd, Holyoke, Massachusetts, 01040

Google Maps Updated: 18 May 2026
Authenticity Score: 76/100
About

Hi-Shine Nails is a popular salon with many long-term clients who praise the quality and efficiency of the work. However, there is a significant number of negative reviews focusing on the owner's rude and aggressive behavior, poor sanitation, and inconsistent service. While many love the results, the atmosphere can be stressful and unwelcoming for some. It is a polarizing business with a strong but divided following.

Our Review Process
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Most Relevant
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Newest
20
Highest rating
20
Lowest rating

We analyze 79 public reviews for Hi-Shine Nails using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 60/100
Staff Behavior 50/100
Pro Tip

Make an appointment online to avoid long wait times, and be prepared for a potentially stressful atmosphere.

Online booking available
Busy salon
Pros & Cons

✓ What Works Well

  • High-quality nail work
  • Efficient and fast service
  • Clean and well-organized

✗ Areas to Improve

  • Rude and aggressive owner
  • Poor sanitation practices
  • Inconsistent service quality
Frequently Asked Questions
  • Do I need an appointment?
  • Is the owner rude?
  • Are the tools sanitized?
User Feedback

Best nails in Holyoke

Owner was verbally abusive

Nails chipped quickly