Automobile · Auto Body & Collision

Hi-Tech CARSTAR Eastside

702 E 64th St, Tacoma, Washington, 98404

Google Maps Updated: 19 May 2026
Authenticity Score: 75/100
About

This shop is frequently praised for high-quality body work and excellent customer service. Many customers mention their cars looking brand new after repairs. Some users have reported issues with communication and scheduling, noting that the shop can be hard to reach. Overall, it is a popular choice for collision repair.

Our Review Process
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Highest rating
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Lowest rating

We analyze 70 public reviews for Hi-Tech CARSTAR Eastside using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 85/100
Transparency 65/100
Pro Tip

Follow up via email if phone calls go to voicemail.

Insurance claim assistance
Detailing included
Pros & Cons

✓ What Works Well

  • High-quality paint and body work
  • Friendly and helpful staff
  • Timely repairs

✗ Areas to Improve

  • Difficult to reach by phone
  • Communication issues
  • Scheduling errors
Frequently Asked Questions
  • Do they work with insurance?
  • How long does a bumper repair take?
  • Do they offer estimates?
User Feedback

Car looked like it never had an accident.

Hard to get a status update.

Staff is very professional.