Hobby Lobby
Retail & Malls · Craft Store

Hobby Lobby

2200 N Bechtle Ave, Springfield, Ohio, 45504

Google Maps Updated: 19 May 2026
Authenticity Score: 80/100
About

This store is a popular spot for crafters, with a large selection and good sales. However, it has a very mixed reputation regarding customer service. While many shoppers have great experiences, there are frequent complaints about rude staff, slow checkout lines, and even accusations of discrimination. It is a place where you can find great deals, but be prepared for potentially inconsistent service.

Our Review Process
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Most Relevant
10
Newest
20
Highest rating
20
Lowest rating

We analyze 70 public reviews for Hobby Lobby using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 85/100
Crowd Management 50/100
Pro Tip

Check the weekly ad online before you go to see what is on sale, and try to avoid peak weekend hours.

Huge inventory
Inconsistent service
Pros & Cons

✓ What Works Well

  • Huge selection of crafts
  • Good sales and prices
  • Clean and organized

✗ Areas to Improve

  • Rude staff
  • Slow checkout lines
  • Occasional discrimination complaints
Frequently Asked Questions
  • Are there any sales?
  • Where can I find this item?
  • Why are the lines so long?
User Feedback

Love the selection.

Staff was rude.

Great deals.