Hobby Lobby
111 W Lincoln Hwy, Exton, Pennsylvania, 19341
Shoppers generally love the massive selection and the fun of browsing the aisles for home decor and craft supplies. Many find the sales and clearance sections to be a real bang for the buck. That said, the customer service is a mixed bag; some staff are super helpful, while others are described as rude or dismissive. There are also recurring complaints about the manual checkout system being slow and some confusion over sale signs.
We analyze 68 public reviews for Hobby Lobby using our data models and filter out spam to highlight only authentic feedback.
Check the weekly ad online before you go, as the manual checkout process can be slow if you have many items.
✓ What Works Well
- Huge variety of craft supplies
- Great seasonal sales
- Fun store to browse
✗ Areas to Improve
- Slow manual checkout system
- Inconsistent customer service
- Confusing sale signage
- Do you have a specific yarn color in stock?
- Why won't you honor the sale sign?
- Is there a barcode scanner?
Love the clearance finds
Staff can be hit or miss
Great for home decor inspiration
- Category Retail & Malls
- City Exton
- State Pennsylvania
- Postcode 19341
- Country United States
