Honda of Hackettstown
48 US-46, Hackettstown, New Jersey, 07840
Honda of Hackettstown is a dealership with a very split personality. Many customers have had fantastic, stress-free experiences, praising specific sales staff for their honesty and patience. On the flip side, there is a loud group of customers who have had terrible experiences with service department upselling, poor communication, and even accusations of shady business practices. It seems to be a place where your experience depends heavily on who you deal with.
We analyze 80 public reviews for Honda of Hackettstown using our data models and filter out spam to highlight only authentic feedback.
If you are going for service, get a second opinion on major repairs and verify all charges.
✓ What Works Well
- Friendly and patient sales staff
- Smooth buying process for some
- Good selection of vehicles
✗ Areas to Improve
- Aggressive service upselling
- Poor communication
- Accusations of dishonest practices
- Do you have this model in stock?
- What are your hidden fees?
- Can I get a quote for service?
Best car buying experience ever
Avoid the service department
Hit or miss depending on the staff
- Category Automobile
- City Hackettstown
- State New Jersey
- Postcode 07840
- Country United States
