40 US-46, Hackettstown, New Jersey, 07840
Towne Hyundai of Hackettstown is generally well-regarded for its sales team, with many customers praising the smooth, stress-free buying process. Salespeople like Maria and Kyle get frequent shout-outs for being helpful and non-pushy. However, there are some serious complaints regarding post-purchase issues, such as registration delays and concerns about business ethics. It is a dealership that seems to excel at the initial sale but can struggle with follow-through.
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Ensure all registration and title paperwork is clearly explained and documented before finalizing the purchase.
✓ What Works Well
✗ Areas to Improve
Easiest car buying experience
Great sales team, but watch the paperwork
Hit or miss with post-sale support