Horizon Health and Wellness
625 N Plaza Dr, Apache Junction, Arizona, 85120
Patients are split on their experience here. Some find the providers, like Saleh Bahati, to be life-saving and compassionate. However, many others report a chaotic front office, long wait times, and difficulty getting prescriptions refilled. Communication seems to be a major pain point, with several reports of ignored messages and high staff turnover. Overall, the clinical care is often praised, but the administrative side is a total mess.
We analyze 70 public reviews for Horizon Health and Wellness using our data models and filter out spam to highlight only authentic feedback.
Try to schedule your follow-up appointments months in advance, as the office calendar fills up very quickly.
✓ What Works Well
- Knowledgeable and caring individual providers
- Helpful pharmacy staff
- Clean facility
✗ Areas to Improve
- Poor administrative communication
- Long wait times for appointments
- Difficulty with prescription refills
- Why is it so hard to reach the records department?
- Can I get a refill without an appointment?
- Why are appointments switched to Zoom without notice?
Front office is a circus
Providers are great but the system is broken
Hard to get a hold of anyone
- Category Health & Medical
- City Apache Junction
- State Arizona
- Postcode 85120
- Country United States
