SimonMed Imaging - Apache Junction
2080 W Southern Ave, Bldg C, Apache Junction, Arizona, 85120
This facility is a tale of two experiences. The imaging technicians are frequently praised for being professional, kind, and thorough. However, the front desk staff is consistently criticized for being rude, unorganized, and dismissive. Patients often feel like a number, and the administrative side of the business—including billing and scheduling—is a major source of frustration.
We analyze 75 public reviews for SimonMed Imaging - Apache Junction using our data models and filter out spam to highlight only authentic feedback.
Bring printed copies of your doctor's orders, even if you've already uploaded them online, to avoid delays at check-in.
✓ What Works Well
- Professional and kind imaging technicians
- Clean facility
- Efficient procedure times
✗ Areas to Improve
- Rude and dismissive front desk staff
- Poor administrative communication
- Billing and insurance issues
- Why was my appointment moved without notice?
- Why do I have to pay a deposit?
- Can I get my results quickly?
Techs are great, front desk is terrible
Very unorganized scheduling
Felt like a number
- Category Health & Medical
- City Apache Junction
- State Arizona
- Postcode 85120
- Country United States
