Retail & Malls · Beauty Supply Store

J B Expo

358 Middle Turnpike W, Manchester, Connecticut, 06040

Google Maps Updated: 18 May 2026
Authenticity Score: 70/100
About

This beauty supply store offers a wide variety of products, which is a major draw for locals. However, customer service is a frequent point of contention, with many reports of rude staff and poor communication. While some find the staff helpful, others feel unwelcome or disrespected. It's a convenient spot for supplies, but the shopping experience can be hit or miss.

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We analyze 73 public reviews for J B Expo using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 85/100
Crowd Management 60/100
Pro Tip

Know exactly what you need before you go, as staff may not be helpful with recommendations.

Variety: Excellent
Service: Variable
Pros & Cons

✓ What Works Well

  • Wide variety of beauty products
  • Convenient location
  • Good selection of wigs and lashes

✗ Areas to Improve

  • Rude and unprofessional staff
  • Poor customer service
  • Inconsistent return policies
Frequently Asked Questions
  • Do you have a return policy?
  • Are you open on weekends?
  • Do you carry specific hair brands?
User Feedback

Great selection, bad service

Staff can be rude

Convenient for supplies