Ulta Beauty
1464 Pleasant Valley Rd, Manchester, Connecticut, 06042
Ulta Beauty in Manchester is a large, well-stocked store with a wide variety of products. While many customers appreciate the helpful staff and the salon services, there are serious and recurring complaints about racial profiling, rude behavior, and poor customer service. It is a convenient place to shop, but the atmosphere can be unwelcoming for some.
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If you need help, look for the salon staff, as they are often more helpful and engaging than the retail floor staff.
✓ What Works Well
- Well-stocked with a wide variety of brands
- Helpful and knowledgeable staff (for some)
- Convenient location
✗ Areas to Improve
- Reports of racial profiling and rude staff
- Inconsistent customer service
- Salon services can be hit-or-miss
- Do they offer makeup services?
- What is the return policy?
- Are there shopping carts available?
The salon staff is generally friendly.
Some employees make customers feel uncomfortable.
Great for finding new skincare routines.
- Category Retail & Malls
- Neighborhood Manchester
- City Manchester
- State Connecticut
- Postcode 06042
- Country United States
