Financial Services · Tax Preparation

Jackson Hewitt Tax Service

16889 E Colonial Dr, Suite 100, Orlando, Florida, 32820

Google Maps Updated: 19 May 2026
Authenticity Score: 92/100
About

This Jackson Hewitt location is widely praised for its professional, friendly, and efficient tax preparation services. Customers frequently mention specific staff members like Charles and Natalia, who are noted for their patience, knowledge, and ability to make the tax filing process stress-free. While most reviews are glowing, a few customers have expressed concerns about the cost of services, suggesting that pricing could be more transparent. Overall, it is a highly recommended spot for tax help.

Our Review Process
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Most Relevant
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Newest
20
Highest rating
15
Lowest rating

We analyze 74 public reviews for Jackson Hewitt Tax Service using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 95/100
Staff Helpfulness 90/100
Pro Tip

Ask for a price estimate before starting your return to avoid surprises at the end.

Fast filing
Expert advice
Pros & Cons

✓ What Works Well

  • Professional and knowledgeable staff
  • Quick and efficient process
  • Friendly and patient service

✗ Areas to Improve

  • High service fees
  • Pricing not always transparent upfront
Frequently Asked Questions
  • How much does it cost to file?
  • Can I drop off my documents?
  • Is it worth the price?
User Feedback

Charles is the best, very patient.

Great experience, will be back next year.

A bit pricey, but worth the peace of mind.