Janna's Salon & Spa
9758 Groffs Mill Dr, Owings Mills, Maryland, 21117
Janna's Salon & Spa receives mixed reviews. Many clients love the massage services, praising therapists like Christina and Nick for their skill and professionalism. However, there are significant concerns regarding the owner's customer service, scheduling issues, and the overall cleanliness of the facility. It seems to be a place where the quality of the experience depends heavily on the specific staff member.
We analyze 74 public reviews for Janna's Salon & Spa using our data models and filter out spam to highlight only authentic feedback.
Check the therapist's name before booking, as some are highly recommended while others have received poor feedback.
✓ What Works Well
- Excellent massage therapists
- Competitive pricing
- Friendly staff (for some)
✗ Areas to Improve
- Poor customer service from owner
- Scheduling and communication issues
- Concerns about cleanliness
- Do you accept Groupon?
- How do I book a massage?
- Is the salon soundproof?
Christina is an amazing therapist.
The owner can be rude.
Great massage, but the facility needs work.
- Category Personal Care
- Neighborhood Owings Mills
- City Owings Mills
- State Maryland
- Postcode 21117
- Country United States
