Jiffy Lube
1120 Murfreesboro Rd, Franklin, Tennessee, 37064
This Jiffy Lube location has a very polarized reputation. Many customers praise the friendly and efficient staff, especially when specific employees are mentioned. However, there are numerous reports of poor service, long wait times, and aggressive upselling. Some customers have even reported mechanical issues following their visits. It is a convenient option for a quick oil change, but it is recommended to be cautious and verify the work performed.
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✓ What Works Well
- Fast and convenient for oil changes
- Friendly and helpful individual staff
- Good location
✗ Areas to Improve
- Inconsistent service quality
- Aggressive upselling
- Long wait times during busy periods
- Why did my car not start after the oil change?
- Are the extra charges necessary?
- How long will the wait be?
Some customers feel like they are being taken advantage of.
The staff's attitude can vary significantly.
The quality of work is often questioned.
- Category Automobile
- Neighborhood Franklin
- City Franklin
- State Tennessee
- Postcode 37064
- Country United States
