Jim Hudson Lexus Service
328 Killian Rd, Columbia, South Carolina, 29203
Jim Hudson Lexus Service is generally highly regarded for its professional, efficient, and friendly service. Many customers appreciate the video updates and the comfortable waiting area. While there are some complaints about high costs, occasional communication lapses, and long wait times, the majority of reviewers feel well-cared for and trust the dealership's expertise.
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Ask for the video inspection report if it isn't offered; it's a great way to see exactly what the technicians are seeing.
✓ What Works Well
- Professional and friendly staff
- Transparent video updates
- Efficient service
✗ Areas to Improve
- High cost of dealership service
- Occasional communication issues
- Long wait times
- How long does a standard service take?
- Do they offer loaner vehicles?
- Is the video update feature standard?
The video updates are a great touch for transparency.
Staff is generally very helpful and kind.
Expect dealership pricing but reliable work.
- Category Automobile
- City Columbia
- State South Carolina
- Postcode 29203
- Country United States
