Kalamazoo Storage Center
3003 S Burdick St, Kalamazoo, Michigan, 49001
This storage facility has seen a significant decline in satisfaction since a management change. Many customers complain about the lack of on-site staff, difficulty reaching support, and security concerns. While some users still find the units clean and convenient, the overall sentiment is that the facility is no longer reliable or secure.
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If you have an access code issue, keep calling the support line until you get a representative who can actually escalate the ticket.
✓ What Works Well
- Clean units
- Climate control
- Easy online booking
✗ Areas to Improve
- No on-site staff
- Security issues
- Poor customer support
- Is there staff on-site?
- How do I get a refund?
- Is the facility secure?
Used to be better
Management is non-existent
Hard to access units
- Category Other
- Neighborhood Southside
- City Kalamazoo
- State Michigan
- Postcode 49001
- Country United States
