Automobile · Collision Repair

Kb Collision

11055 Terrapin Station Ln, Knoxville, Tennessee, 37932

Google Maps Updated: 19 May 2026
Authenticity Score: 89/100
About

This shop is highly regarded for its professional, communicative, and high-quality collision repair work. Customers frequently mention that the staff goes above and beyond to make a stressful situation painless. While there are a few reports of minor issues, the overall sentiment is overwhelmingly positive, with many customers recommending them to friends and family.

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We analyze 77 public reviews for Kb Collision using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 90/100
Transparency 88/100
Pro Tip

They are very thorough, so don't hesitate to ask for a detailed breakdown of the repair plan.

Lifetime paint warranty
Insurance claim assistance
Pros & Cons

✓ What Works Well

  • Professional and communicative staff
  • High-quality repair work
  • Helpful with insurance and rental processes

✗ Areas to Improve

  • Occasional delays due to parts availability
  • Minor reassembly issues reported
  • Some communication gaps
Frequently Asked Questions
  • Do they work with all insurance companies?
  • How long does a typical repair take?
  • Do they offer a warranty on paint work?
User Feedback

Car looks brand new!

Very professional and easy to work with.

Kept me updated throughout the process.