Keep It New Auto Service
550 Harvest Park Dr, Ste C, Brentwood, California, 94513
Keep It New Auto Service is widely praised for its digital-first approach, providing customers with photos and detailed reports of their vehicle's condition. Customers appreciate the 'no-pressure' environment and the clear distinction between immediate and future repair needs. While some find the diagnostic fees and overall pricing to be on the higher side, most feel the quality and honesty justify the cost. The staff is frequently described as friendly, professional, and family-oriented.
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They upload all inspection findings to a personal customer portal, allowing you to review parts and photos from home.
✓ What Works Well
- Detailed photo-based diagnostic reports
- Honest, no-pressure recommendations
- Clean and comfortable waiting area
✗ Areas to Improve
- Higher than average pricing
- Diagnostic fees are not always applied to repairs
- Some reports of slow communication on estimates
- Do they provide photos of the repairs needed?
- Is the diagnostic fee applied to the final bill?
- Are they experienced with older or classic cars?
Best mechanic experience I've had in years.
A bit pricey, but you get what you pay for.
Love the digital report, very transparent.
- Category Automobile
- City Brentwood
- State California
- Postcode 94513
- Country United States
