Automobile · Dealership Service

Key West Chrysler Dodge Jeep Ram

1618 N Roosevelt Blvd, Key West, Florida, 33040

Google Maps Updated: 19 May 2026
Authenticity Score: 72/100
About

Customers are split. Many locals and vacationers love the friendly service advisors like Regina and Eric, calling them a total lifesaver. However, others report major communication breakdowns, long wait times, and feeling like they were being sold unnecessary repairs. It seems like a hit-or-miss spot depending on who you get at the desk.

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We analyze 72 public reviews for Key West Chrysler Dodge Jeep Ram using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 65/100
Transparency 55/100
Pro Tip

Always confirm parts are physically in stock before driving down, especially if you are coming from the middle keys.

Shuttle Service Available
Mopar Certified
Pros & Cons

✓ What Works Well

  • Friendly and helpful service advisors
  • Shuttle service is a huge plus
  • Quick turnaround for some repairs

✗ Areas to Improve

  • Poor communication and unreturned calls
  • Long wait times for parts and service
  • Questionable diagnostic accuracy
Frequently Asked Questions
  • Why is it so hard to get a call back?
  • Do you have parts in stock before I come in?
  • Is the service department under new ownership?
User Feedback

Regina is a total gem and really cares.

Don't expect a call back, you have to chase them.

They tried to sell me a new engine when it was just a minor fix.