Food & Beverage · Fast Food

KFC

4940 Transit Rd, Depew, New York, 14043

Google Maps Updated: 18 May 2026
Authenticity Score: 75/100
About

This KFC/Taco Bell location has a polarized reputation. While some customers appreciate the quick service and friendly staff, many others report significant issues with order accuracy, cold food, and long drive-thru waits. It seems to be a hit-or-miss experience depending on the shift, with some managers receiving high praise while others are criticized for poor communication.

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We analyze 74 public reviews for KFC using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 60/100
Value for Money 65/100
Pro Tip

Check your bag before leaving the drive-thru window to ensure all items are included.

Pros & Cons

✓ What Works Well

  • Quick drive-thru during off-peak
  • Friendly management on some shifts
  • Good Tuesday specials

✗ Areas to Improve

  • Frequent missing items
  • Cold or overcooked food
  • Long wait times
Frequently Asked Questions
  • Is the dining room open?
  • Why is the drive-thru so slow?
  • Do they offer refunds for wrong orders?
User Feedback

Order accuracy is a major pain point

Staff friendliness varies wildly by shift

Food quality is inconsistent