Food & Beverage · Fast Food
KFC
604 Cottage Grove Rd, Madison, Wisconsin, 53716
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Updated: 18 May 2026
Authenticity Score: 75/100
About
This KFC location has seen significant improvements in service and cleanliness, with many customers now praising the friendly staff and fresh food. While there are still occasional reports of issues, the overall sentiment has shifted positively, making it a reliable spot for a quick chicken meal.
Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
20
Lowest rating
We analyze 73 public reviews for KFC using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
75/100
Value for Money
70/100
Pro Tip
The drive-thru can be tricky; consider going inside for a smoother experience.
Drive-thru
Dine-in available
Pros & Cons
✓ What Works Well
- Friendly and professional staff
- Fresh and hot food
- Clean environment
✗ Areas to Improve
- Occasional long wait times
- Inconsistent order accuracy
- Awkward drive-thru
Frequently Asked Questions
- Is the food fresh?
- Why is the drive-thru awkward?
- Are they open late?
User Feedback
Best KFC in the area.
Staff is very helpful.
Food is consistently good.
Quick Info
- Category Food & Beverage
- Neighborhood Madison
- City Madison
- State Wisconsin
- Postcode 53716
- Country United States
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